Privacy Policy

Effective Date: 17/11/2024

Privacy and Cookies Policy for Novacom Solutions Ltd

1. Introduction

At Novacom Solutions Ltd, we are committed to protecting your personal data and complying with applicable data protection laws,
including the General Data Protection Regulation (GDPR). This Privacy and Cookies Policy explains how we collect, use, safeguard your information,
and how cookies are used on our website.

2. Information We Collect

We may collect and process the following personal data:
– Contact Information: Name, email address, phone number, and mailing address.
– Technical Data: IP address, browser type, and operating system, collected through cookies and other technologies.
This information is collected to provide and improve our services.

3. How We Use Your Information

We use your personal data for the following purposes:
– To provide and maintain our services.
– To communicate with you about your account or service inquiries.
– To comply with legal and regulatory requirements.
We do not share your personal data with third parties unless required by law.

4. Data Retention

We retain your personal data only for the duration of the services we provide to you. Once services are terminated,
your data will be securely deleted or anonymized unless further retention is required by law.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:
– Access: Request a copy of your data.
– Correction: Update or correct inaccurate data.
– Deletion: Request deletion of your data.
– Restriction: Request limitations on the processing of your data.
– Portability: Receive a copy of your data in a machine-readable format.
To exercise these rights, contact us at [email protected]

6. Data Security

We take appropriate measures to secure your data, including:
– Encryption of sensitive data during transmission and at rest.
– Access controls and regular security audits.
While we strive to protect your data, no system can guarantee absolute security.

7. Cookies

Cookies are small text files stored on your device that help us enhance your experience on our website. Cookies allow us to:
– Analyse site usage and improve functionality.
– Provide personalized content and recommendations.
– Remember your preferences for future visits.

**Types of Cookies We Use**:
1. **Essential Cookies**: Necessary for the operation of our website.
2. **Analytical Cookies**: Help us understand how visitors use our site.
3. **Functional Cookies**: Enhance usability by remembering preferences.

You can manage your cookie preferences through the cookie settings banner on our website. Essential cookies required for service operation cannot be disabled.

8. Contact Information

If you have any questions or concerns regarding this Privacy and Cookies Policy or your data, please contact us at:
Email: [email protected]
Address: 124 City Road, London EC1V 2NX

9. Policy Updates

This Privacy and Cookies Policy may be updated periodically to reflect changes in our practices or applicable regulations.
We will notify users of significant changes via email or through our website.